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Privacy policy

Effective date: 28 May 2010

This policy states our commitment to your privacy and the protection of your information. It applies to information we collect and keep about you when you visit EDMReseller.com (the “Site”), and information from other sources, such as details you give us at trade fairs or talks, or to our business partners.

Data definitions

We collect and keep three kinds of data:

  1. account information created when an individual or business activates our services, usually contact and payment details (“Customer Data”);
  2. data our customers give us about the people or businesses they want to email (“Customer Recipient Data”); and
  3. data about visitors to our Site, who may or may not be customers (“Site Visitor Data”).

Most of our customers are businesses, but some account information could identify an individual (“personal data”).

How we use data

Our services are for businesses, not consumers. If you have given us your contact details, we may contact you for marketing by mail, email or phone. By activating an account (including a trial) you consent to receive marketing about our services by direct mail, email, phone, pre-recorded message, text message, instant message or other methods, using the details you gave us.

We may also use personal and business data to provide the services you request and to provide technical support.

We do not sell or rent Customer Data, Customer Recipient Data or Site Visitor Data without prior permission or a court order. The data is available only to:

  1. customers who sign up for our services;
  2. EDMReseller.com staff who need it for legitimate purposes such as customer service, marketing or billing; and
  3. our service providers, for functions related to customer accounts (for example, billing).

Why you receive email from us

You receive email from us because (a) you are a customer, trial user or prospective customer, (b) you gave us your address so we could contact you, and/or (c) you have a business relationship with one of our customers and shared your address with them to receive their emails (you “opted in”).

If one of our customers uses our service to send unsolicited email, please tell us immediately at spam@edmreseller.com.

How to stop receiving email

Every email includes an easy, automated way to unsubscribe or change your interests. Just follow the instructions at the end of any email.

How we secure data

We use technical, administrative and physical security measures to protect against loss, misuse and alteration of data. No transmission over the internet is completely secure, so while we work hard to protect your data, EDMReseller.com cannot guarantee the security of data you send us.

Questions and changes

Questions about your account or how we use data: email sales@edmreseller.com or call +852 3504 3712.

Any changes to this policy will be posted on this page; please check the effective date above.